Customer handoff

Print File Submission Template

A print file submission template gives customers a clear checklist before they upload or email artwork. It helps staff avoid repeated questions about size, bleed, resolution, color, fonts, and format.

Open image resolution checker

Template sections

Use the template on order pages, upload forms, emails, or chat replies. Keep the language practical and tied to the products your shop actually sells.

  • Final product size and quantity.
  • Bleed requirement and safe margin.
  • Minimum image resolution at final size.
  • Accepted file formats.
  • Font, color, and linked asset instructions.
  • Policy for file repair fees and production delays.

Add self-check links

Give customers a quick way to check image resolution before submission. This reduces low-value back-and-forth before staff opens the order.

Use it internally too

The same checklist can train intake staff and make file review more consistent across shifts.